How we're keeping you safe!

Carleton University is following the advice of Ottawa Public Health, the Ontario Ministry of HealthPublic Health Ontario and the Public Health Agency of Canada for the latest information about the coronavirus (COVID-19) and recommendations for prevention.

Carleton University’s COVID-19 Information Page

Carleton University’s Updated Mask Policy

Carleton Dining’s safety measures and level of operations will reflect the most up-to-date information from public health officials and the University. As the COVID-19 situation evolves, please refer to this page and the provided resources to stay informed about changes relevant to the campus dining experience.

You will see a multitude of different floor decals and marketing materials while on campus. We ask that you abide by them and listen to our staff to ensure you have the safest interaction possible.

Mobile ordering to minimize exposure

Skip the line and get your food faster with our new mobile ordering app, Hey Chef! With Hey Chef, you can order your food ahead of time. You can pay ahead of time as well, so you only need to spend moments in line to get your meal once the app notifies you that your order is ready.

Mobile ordering through Hey Chef is available at the following locations during the summer:

  • Tim Hortons: Richcraft Building

Hey Chef is available for Android and iOS devices.

Reduced Capacity at Oasis

Our award-winning dining hall has moved its operations to our late-night location Oasis, located on the first floor in Residence Commons. Over the course of the summer, we will be serving those both with or without a meal plan! Starting May 3rd, we will be open from 7:30am – 7:00pm but will be closed between meal periods. Get fresh and delicious meals to-go! To learn more about our hours and to see our daily menus, head over to our Oasis page!

Tim Hortons: Richcraft Available for Takeout Only

To ensure the safety of our staff and the Carleton University community, Tim Hortons Richcraft will focus on take-out & mobile orders through our app Hey Chef. All dining room seating will be closed until further notice.

Limited Catering Services

*Catering will also be available, albeit with a reduced menu. If you need something specific, please contact us. Subject to meeting and event protocols and approvals.